My wife and I arrived back in the United States last night. I wanted to express my appreciation to each of you for your help and guidance in making our trip to Central Europe absolutely wonderful. The hotels you recommended were perfect - we especially enjoyed the Regent in Berlin and the Aria in Budapest, but the Kempinski in Vienna and the Aria in Prague were very nice as well. Our guides were in every instance first class - I have been with a lot of guides through the years, and I have never been with better ones. Every day was an adventure and a joy with these people. The trip was well laid out, and the transportation services were also outstanding.
Dear Susan, Thank you so much for helping us coordinate our trip. It was an amazing experience, difficult to convey in words. What made it so special were the two guides you led us to: Esther and Peter. They were both EXCEPTIONAL! They each went the extra mile (literally and figuratively) to help us find the missing pieces to our puzzles. They were both warm and easy to learn with, helping to make what could have been an emotionally laden trip, easier to experience. They were both with us 100% in what we were trying to accomplish. And we did find missing pieces! In addition, our accommodations were excellent. Again, many, many thanks. The cancelled flight actually led to a wonderful conclusion to our journey: our daughter and son-in-law were in London, and we took a cab into the city to have dinner with them. So there we were with our child, the grandchild of Rich’s father, a survivor of the Holocaust - a period of personal history that was brought to life in a way we could never have imagined. Warmest regards,
Juts a quick note to say thanks to you and the team for making my client so happy in both Prague and Berlin :-)
“We arrived home. Thank you again as your Prague team delivered on your promises and our expectations. Peter was delightful to be with. He profoundly knowledgeable and witty and made the time with him so enjoyable. Until next trip"
Dear All, I can’t believe that it is almost a week since we returned from our fabulous vacation. Thank you for making this happen. Everything was “top notch”: the transfers, drivers, walking tours, and hotels. The highlight was Dubrovnik (the city, hotel, and boat excursion), so much so that my husband would like us to go back next year. We also had a great time at the wedding with 500 people and partying until 5AM; well not us but mostly the young guests. We’ve never done an entire trip with a ground operator but now I can see that this is the way to go. It was a real vacation with nothing to worry or think about except for having a good time. Best regards,
I didn’t want time to pass before thanking you for the incredible energy, guidance and professionalism with which you led our group and provided for excellence in every part of our visit. We certainly could not have squeezed in more personal experiences, wonderful meals, grand events, and important learning experiences about Jewish history and community, along with an appreciation of the art and culture of the three cities we visited. Of great import is the sensitivity to those of our members who expressed personal needs and desires. You handled it all masterfully. And of course I especially appreciated your ability to make changes midstream when needed. So thank you for making our trip so powerful and significant. Warmly, Peter
Hello Nathalie, Just received today - thought you would be pleased to hear and Joe is one of the most literate men I know. 'Truly I have had a glorious trip. Just wanted you to know that my guides have been spectacular. I can't keep up with them so steeped in knowledge of history, culture, architecture, politics, and art.'
Just to let you all know, the Mr and Mrs. S. LOVED Klaus, thought he was great for them. Thanks for your help with this one and hope to be in touch again soon. Warm regards,
I just received a call from Mr. A! He said that EVERYTHING was like clockwork! It was a great weekend and his father was so happy! Thank you all so much. These are the calls that make all the work worthwhile!!!
Dear Nathalie and Team - Thank you so much for taking such great care of Mrs. B and her boys! They had a delightful Holiday and loved all of the flexibility you provided for them and many great suggestions . Susan was delighted to get quality time with her boys and found Croatia quite interesting. Looking forward to many more clients sent in your direction.
Feedback from the B. family: " If you can make us happy - you can make everyone happy. " This is excellent. You and your team did an terrific job, particularly with the challenges and changes. I agree – if we can make them happy, we can make anyone happy! Thank you so much for everything and for this valuable feedback. We certainly look forward to working with Boutique Journeys (formerly Mosaic Journeys) again soon. All our best,
“I just wanted to thank you and Yana and your team. They did a fabulous job for the multi-generational trip for the G. family. All of the arrangements were expertly planned, well executed and the G.'s were especially grateful for the flexibility you allowed them during their time with the guides. Everything worked out so well, even the local restaurant recommendations in Prague and Vienna .. once again- a great job.”
“I have had the pleasure and satisfaction of dealing with Boutique Journeys (formerly Mosaic Journeys) in the past few years on several projects. Their professionalism and attention to the slightest details have resulted in seamless, well-executed programs for my clients. Each and every client has raved about the attentive service and follow up that Boutique Journeys (formerly Mosaic Journeys) had provided. No request is too small or too difficult. I find them resourceful, prompt, well informed, and fair in all their undertaking. It is with confidence that I recommend Boutique Journeys (formerly Mosaic Journeys) to the travel community at large.”
“I was approached by brand new clients interested in visiting Budapest and Prague. Thank god I knew about Boutique Journeys (formerly Mosaic Journeys)! They put together a really individualized program for my clients who came back and raved about it! They were amazed at the personal service they received from Boutique Journeys (formerly Mosaic Journeys). The next time I have clients interested in visiting this part of the world, I am going straight to Boutique Journeys (formerly Mosaic Journeys)!”
“As a meeting planner in the pharmaceutical industry, I am very prudent when it comes to awarding contracts to tour operators. The Boutique Journeys (formerly Mosaic Journeys) team has been a delight in every program they have operated. The groups have ranged in size from 25 - 200. Nathalie and her team do an outstanding job of negotiating the very best rates and delivering the most wonderful customer service. The inside knowledge that Ms. Nagy and Ms. Flaksman have of Hungary, Austria and other European countries is not surpassed! If you are considering a trip to Hungary and or its neighboring countries, I strongly advise you to contact Boutique Journeys (formerly Mosaic Journeys). Once you are in the good and capable hands of Ms. Nathalie Nagy and her team, you are in for a wonderful event!”
“Thanks. Working with you was terrific! They had such a wonderful time!”
“You are just the best! I have never seen anything like the way you handle everything! I could never do this on my own, and I am ever so grateful for all the good work you have done for the N. family. I can't wait for my next opportunity to work with you!”
“Every aspect of working with Nathalie Nagy and Boutique Journeys (formerly Mosaic Journeys) for the past eight years has been a pleasure. Client after client has returned from Eastern Europe having experienced the quality and expert attention to detail offered by Boutique Journeys (formerly Mosaic Journeys) with rave reviews. I personally, experienced the guides while visiting Budapest and can only say that the city became "alive" with the knowledge and experience of Yana and her staff.”
I thought you would enjoy seeing all your hard work being appreciated..please share this email with your people. you were wonderful. many thanks, Dede. Hi, I just wanted to let you know how wonderful our trip was. The guides were phenomenal, the hotels were wonderful. The restaurants were delicious, we had a terrific time and learned a tremendous amount, it will be a miracle if we retain half of it!
“I travel not to go anywhere, but to go. I travel for travel’s sake. The great affair is to move.” – Robert Louis Stevenson